Your support services depend on your individual situation and are designed to keep you living independently at home.
Below are the most common services which Home Care Packages are used for. However, the list is not exhaustive. If you have a question about a particular service please give us a call.
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Personal Assistance
Grooming, bathing, dressing, continence and mobility.
Meal Preparation
Social Support
24 hour Care
Community Involvement
Medication Monitoring
Companionship
Cleaning
Laundry
Gardening
Respite
Assisting family members to take a well deserved break when needed.
Clinical Care
Specialised healthcare services including nursing.
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At Better Living Homecare we believe transparency is the key to getting more from your Home Care Package. That’s why we’ve developed our innovative tools to help your have more visibility of your funding and care services. This helps you live better at home with the support of great tools.
Introducing, our supplier tool designed to enhance the connection between you, your care providers, and your Care Plan. And our accounts tool that lets you easily check your estimated account balance and view invoices paid.
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The Department of Health provided some guidance on approved spending and has given us some further feedback on particular services and items that the home care packages cannot pay for.
To make it easier we have listed some of these services and items below:
Employing family and friends:
Meal Services:
We understand that sometimes there are very exceptional circumstances that warrant special consideration so it’s best to speak to us to confirm. If you want to know about a specific service, feel free to give us a call on 1300 307 344.
Step One
Call 1300 307 344 and speak with one of our Care Experts. We want to get to know you, your previous experiences and what you need, to ensure we can cater your services specifically for you.
Step Two
After listening to your unique situation and the types of services you require at home to suit your care needs, your Care Manager will set-up the local care and support services you need. We will ensure that you are confident that all your needs will be met and you’re happy with the people delivering your services.
Step Three
Remember we are only a phone call away to help. If your needs change, let us know and we will change your services to match your changing needs. We are always there to support you, regardless of your situation.
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We make it seamless for clients to switch to Better Living Homecare. We take over the process for you and coordinate with your previous provider to ensure continuity of care. If you’re interested in keeping your care workers we will do our best to make that happen.
Want to learn how to make the switch?
In this free e-book you’ll discover some of the ways to better maximise the value of your Home Care Package. Whether you have a package and are thinking of switching providers, have a new Home Care Package, are waiting or are thinking of applying, this guide will help you on your journey.
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