Contact Us

Have a question? Need more information? We can help.

To speak with a Care Manager or Care Expert please contact us on 1300 307 344 during business hours; Monday to Friday 9am to 5pm (AEST).

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How do I leave feedback?

Better Living Homecare actively supports your right to leave a compliment, complaint or feedback about any aspect of your support and care.

We value your feedback and understand that it is vital in helping us to provide the highest level of service for our clients.

If, for any reason, you are not satisfied or wish to reach out regarding the support and services provided, please let us know.

You can do this by discussing with your Care Manager on 1300 307 344 or submitting a feedback form via the button below.

Submit Feedback

What's life like with Better Living Homecare?

"I have been happy with Better Living as they are generally easily available and allow me to manage my package when possible. And are able to help arrange care when necessary. I have always found my care manager to be friendly, helpful, and caring."
FrancesClient (VIC)
Frances
"Better Living Homecare has been fantastic at guiding us through the process and getting the most care service possible from dad’s package. They took time to understand our situation and offer us different solutions to ensure dad is always well cared for. Their staff members are very personable. I highly recommend them."
PeterSon of Client (NSW)
Peter
"I switched to Better Living Homecare and it’s been such a different experience to what I had with my previous Provider. I now pay less in fees and receive more care! My carer Sue is a godsend. My only regret is that I didn’t switch sooner."
KateClient (VIC)
Kate
"I used to think that higher fees equaled better care. I was wrong! We have felt listened to and supported by Better Living Homecare. They have been a wonderful help to our family, but most importantly, to mum."
DorothyDaughter of Client (VIC)
Dorothy
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"I have been happy with Better Living as they are generally easily available and allow me to manage my package when possible. And are able to help arrange care when necessary. I have always found my care manager to be friendly, helpful, and caring."
FrancesClient (VIC)
Frances
"Better Living Homecare has been fantastic at guiding us through the process and getting the most care service possible from dad’s package. They took time to understand our situation and offer us different solutions to ensure dad is always well cared for. Their staff members are very personable. I highly recommend them."
PeterSon of Client (NSW)
Peter
"I switched to Better Living Homecare and it’s been such a different experience to what I had with my previous Provider. I now pay less in fees and receive more care! My carer Sue is a godsend. My only regret is that I didn’t switch sooner."
KateClient (VIC)
Kate
"I used to think that higher fees equaled better care. I was wrong! We have felt listened to and supported by Better Living Homecare. They have been a wonderful help to our family, but most importantly, to mum."
DorothyDaughter of Client (VIC)
Dorothy
Previous
Next

Still researching? Here's the perfect guide for you.

In this free e-book you’ll discover some of the ways to better maximise the value of your Home Care Package. Whether you have a package and are thinking of switching providers, have a new Home Care Package, are waiting or are thinking of applying, this guide will help you on your journey.

Better Living Home Care